Terms & Conditions

Welcome to Her Local Market. We appreciate your interest in our services and products. Prior to engaging with our offerings, please look through the Terms and Conditions outlined below, which govern your use of our platform.

Upon using Her Local Market's services or navigating our website, you enter into a binding agreement, confirming that you are either a legal adult, aged eighteen (18) years or older, or under the careful supervision of a parent or legal guardian who meets the aforementioned age criterion.

1. Account Registration:
Account creation is an essential step for optimal usage of our platform. We emphasize the importance of maintaining the confidentiality of your account information to ensure a secure and personalized experience.

2. Product Information:
Product availability may undergo changes, but our unwavering commitment is to uphold the quality of your overall experience.

3. Ordering and Payment:
When ready to make a purchase, we accept payments through bank transfers and credit cards, all denominated in the local currency, the naira. We aim to ease your shopping experience with these convenient payment options.

4. Delivery:
Delivery specifics, including options and timelines, are detailed during the checkout process. Delivery costs are dependent upon your geographical location. Unforeseen circumstances may result in delays, for which we appreciate your understanding.

5. Returns and Refunds:
For comprehensive details on our return and refund policy, kindly refer to the provided link. Our commitment is to rectify any concerns and ensure your satisfaction with each transaction.

6. Intellectual Property:
The content on our website, encompassing logos and product images, is proprietary to Her Local Market. User-generated content is encouraged within the confines of our established guidelines.

7. Prohibited Activities:
Users are prohibited from engaging in activities that contravene our stipulated terms, including fraudulent or unauthorized utilization of the website. We seek to maintain a positive and secure online shopping experience.

8. Limitation of Liability:
While we aspire to deliver an impeccable user experience, it is acknowledged that an error-free platform cannot be guaranteed. In any event, Her Local Market disclaims liability for direct, indirect, incidental, or consequential damages.

9. Changes to Terms:
We retain the right to update these Terms and Conditions. Notification of any alterations will be provided to users to ensure transparency and awareness.

10. Contact Information:
For inquiries or support, our dedicated contact channels are available. Feel free to reach out to us via 0911 240 3696 (Call / WhatsApp) or by sending an email to support@herlocalmarket.com.

11. Compliance with Laws:
Users are required to adhere to all pertinent laws and regulations while utilizing our services. Your cooperation ensures the integrity of our shared online environment.

Thank you for choosing Her Local Market. We value your patronage and trust these Terms and Conditions will contribute to a formal and transparent engagement with our platform.